Refund policy

Return & Refund Policy

We want you to love your Acerola pieces. If something isn’t quite right, we’re here to help.

Returns

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, unworn, unwashed, and in original condition.

  • Final sale items are not eligible for return or refund.

Return Shipping

  • Customers are responsible for return shipping costs.

  • We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Refunds

  • Once your return is received and inspected, you will be notified.

  • Approved refunds will be issued to the original form of payment.

  • No restocking fees are applied.

Non-Returnable Items

  • Final sale items

  • Gift cards

How to Start a Return

To initiate a return, please contact us at:
📧info@acerolaapparel.com within 14 days of receiving your order.